Responsible Gaming

Responsible gaming starts with making informed decisions. Before opening a game or placing a bet, consider how much time and money you are comfortable spending. Your gambling budget should come from disposable income, after essential costs such as housing, food, bills, transport and other financial commitments have been covered. Never use money set aside for necessities, savings, debt repayments or family expenses.

Gambling outcomes are based on chance and cannot be predicted or controlled. Previous wins do not make a future win more likely, and a losing result does not mean that a win is due. Do not chase losses by increasing your stakes, playing for longer or trying to recover money quickly. There is no reliable strategy that can guarantee a profit.

Keep gambling separate from other activities and avoid playing when you are upset, stressed, tired or affected by alcohol or other substances. These conditions can make it harder to think clearly and stick to a plan. Take regular breaks, step away from the game and review your spending from time to time.

• Gamble only for entertainment and not as a source of income.
• Set a spending limit before you begin and avoid changing it while playing.
• Set a time limit and take regular breaks away from your screen.
• Do not borrow money, use credit intended for essential expenses or sell belongings to gamble.
• Never gamble to escape personal problems, stress or difficult emotions.
• Avoid gambling when affected by alcohol, medication or other substances.
• Keep gambling private from children and protect your account access details.
• Review your activity regularly and take action if your habits change.

If gambling stops feeling enjoyable or starts affecting your finances, relationships, work, study or wellbeing, it is important to pause and seek support. You do not need to wait for a serious problem before asking for help.

Personal limits can help you stay in control. Decide in advance how much you will spend and how long you will play. Record your plan somewhere you can see it, and stop when the limit is reached. A limit is most effective when it is realistic, agreed before gambling begins and not changed during a session.

Useful limits to consider

• A deposit or spending limit for a chosen period.
• A loss limit that cannot be exceeded, regardless of previous results.
• A time limit for each session or visit.
• A break period after a session or following a significant loss.
• A limit on the amount of money kept in an online gambling account.
• A complete pause from gambling for a set period.

Depending on the account features available, you may be able to use tools that help manage deposits, spending, session time or access to gambling services. Review the options shown in your account or on the website and choose settings that suit your circumstances. These tools are designed to support your plan, but they should not replace careful decision-making.

If you feel unable to control your gambling, consider taking a longer break or asking for account restrictions. Where a self-exclusion or account closure option is available, read the relevant information carefully before confirming your request. A restriction may affect access to the account and services for the selected period. Do not create another account or use another person's account to avoid a restriction.

You should also consider practical steps outside the website. Remove saved payment details where appropriate, avoid keeping large balances available for gambling and ask a trusted person to help you stay accountable. Some people find it useful to keep a simple record of deposits, withdrawals, wins, losses and time spent playing. Reviewing this information can provide a clearer picture than relying on memory.

Protecting young people

Online gambling is intended for adults who meet the applicable age and legal requirements. Do not allow anyone under the required legal age to access or use your account. Keep passwords, devices and payment methods secure, and use available device or household controls where appropriate. If you believe a young person has accessed a gambling account, stop the activity and contact the website through the support channel available on the site.

Gambling harm can develop gradually, and it can affect people in different ways. A person may continue gambling even when it causes worry, conflict or financial pressure. They may also minimise the amount of time or money spent, hide activity from others or feel unable to stop. Recognising these patterns early can make it easier to take effective action.

• Spending more money or time gambling than originally planned.
• Thinking about gambling frequently during work, study, family time or sleep.
• Feeling restless, irritable or distressed when trying to reduce or stop gambling.
• Chasing losses or increasing stakes to try to recover previous losses.
• Borrowing money, missing payments or selling possessions because of gambling.
• Hiding gambling activity, deposits, losses or account statements from family or friends.
• Gambling when feeling anxious, depressed, angry, lonely or under pressure.
• Losing interest in other activities, responsibilities or relationships.
• Arguing with people close to you about gambling or money.
• Trying to stop or cut back but being unable to maintain the change.
• Using gambling to cope with problems or to change your mood.
• Feeling shame, regret or hopelessness after gambling, then returning to play.

One sign does not automatically mean that a person has a gambling disorder, but several signs together should be taken seriously. If gambling is causing financial, emotional or relationship difficulties, stop playing and seek independent support. Speaking with someone early can help you understand what is happening and identify practical next steps.

If you are worried about another person, approach them calmly and choose a private time to talk. Focus on what you have noticed and how it affects them and the people around them, rather than making accusations. Encourage them to speak with a qualified counsellor or a recognised Australian gambling support service. You can also seek guidance for yourself, as gambling harm may affect family members, partners and friends.

If gambling has contributed to thoughts of self-harm, immediate danger or a serious personal crisis, stop gambling and seek urgent help through appropriate emergency or crisis services in your location. Your safety and wellbeing are more important than any gambling account, balance or result.

Betflare Casino provides responsible gaming information to help players make informed choices. Information on this page is general and does not replace professional financial, medical or counselling advice. If you are experiencing harm, a qualified support professional can help you consider your circumstances and develop a plan that is appropriate for you.

For questions about safer gambling features, account restrictions or taking a break, use the customer support method displayed on the Betflare Casino website. Support staff may explain the available account processes and direct you to relevant information. They cannot guarantee winnings, recover losses or provide personal financial advice.

You remain responsible for complying with the terms that apply to your account and for using the service only when gambling is legal and suitable for you. Before playing, check the applicable age, location and other legal requirements. Do not use the service if you are prohibited from gambling or if doing so would breach a legal, court, workplace or personal restriction.

A simple safer gambling checklist

1. Decide whether gambling fits within your budget and current circumstances.
2. Choose a spending limit and time limit before you start.
3. Use only money you can afford to lose.
4. Keep a record of your gambling activity and review it regularly.
5. Take breaks and stop when your planned limit is reached.
6. Never chase losses or borrow money to continue playing.
7. Pause your account or seek help if gambling is becoming difficult to control.
8. Talk to someone you trust and contact a qualified support service when needed.

Responsible gaming is an ongoing choice, not a single action. Your budget, health, relationships and personal circumstances can change, so review your gambling plan regularly. If the activity is no longer enjoyable, affordable or manageable, the safest decision may be to stop. Help is available, and asking for support is a positive step.